ACCG845: Performance Measurement and Management
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Lecturer in charge |
Dr. Vicki Baard |
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Handbook |
Description
This unit is designed for students who are interested in gaining and understanding of performance measurement systems used in contemporary organisations to achieve their organisational objectives successfully. The unit critically examines issues relating to integrating performance measurement systems and strategy implementation, measuring performance of business units and employees, and linking performance measurement to reward systems.
Topics
- Organisational tensions to be managed and systems for performance measurement and control
- Basics for successful strategy
- Using information for performance measurement and control
- Decentralization and managing through profit centres
- Managing investment centre performance
- Using the Balanced Scorecard to measure performance
- Measuring customer, internal business processes and employee performance
- Diagnostic and interactive controls to achieve goals
- Performance goals, incentives and executive compensation
- Ethical issues in measuring and rewarding performance
- Identifying and managing strategic risks